Wbet App Terms & Conditions

1Acceptance of Terms & Conditions

By accessing, registering for, or using any part of the wbet app platform — whether via web browser, mobile application, or any other interface — you immediately agree to be bound by these wbet app terms & conditions. This agreement takes effect from the date you register your account or the date you first use wbet app's services, whichever comes earlier.

These wbet app terms & conditions should be read together with Privacy Policy and Responsible Gaming Policy ours, which forms part of the overall agreement between you and wbet app. In the event of any conflict between these documents, these wbet app terms & conditions shall prevail unless otherwise stated.

Wbet app operates entirely online and provides a Sports Betting, Live Casino, slots, and gaming entertainment platform to eligible members in Malaysia. All betting activities on wbet app are subject to applicable laws and regulations.

2Member Eligibility & Registration

To register and use the wbet app platform, you must meet the following eligibility requirements:

• Aged at least 18 years old on the date of registration.
• Residing in Malaysia or accessing the platform from a permitted jurisdiction.
• Have full legal capacity to enter into binding agreements.
• Not prohibited from betting activities by court order or through a self-exclusion program.
• Have never had a wbet app account previously closed due to fraud or a breach of terms.

Each individual is only permitted to hold one (1) account at wbet app. Registering more than one account using the same name, phone number, email, or device is a serious violation. wbet app reserves the right to merge, suspend, or close all duplicate accounts found and to forfeit any associated balances or winnings.

During registration, you are required to provide accurate, truthful, and complete information. Wbet app reserves the right to request identity verification documents — such as a national ID or passport, proof of address, and payment-related documents — for KYC (Know Your Customer) purposes before processing your first withdrawal.

3Account Management & Security

Your wbet app account is personal and non-transferable. You are solely responsible for all activities that occur under your account, including any bets or transactions made using your login credentials.

• Use a strong, unique password for your wbet app account. Avoid reusing passwords from other accounts.
• Never share your login credentials with anyone, including family members.
• Log out of your wbet app account after every session, especially on shared devices.
• Enable two-factor authentication (2FA) via your account settings for added security.
• Contact wbet app support immediately if you suspect any suspicious activity on your account.

Wbet app will not be held liable for any losses resulting from a member's failure to keep their account secure. However, wbet app will take reasonable steps to assist in investigating any reports of fraud or unauthorised access submitted to us.

4Deposits, Withdrawals & Payments

Wbet app supports a range of popular payment methods in Malaysia to make your deposits and withdrawals as convenient as possible:

• e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Payments: DuitNow
• Online Banking: FPX, Maybank2u, CIMB Clicks

Deposit Terms: The minimum deposit amount is RM 30 per transaction. There is no maximum deposit limit other than those imposed by your payment provider. All deposits are credited to your wbet app account instantly or within 5 minutes, depending on the method used. wbet app does not charge any deposit processing fees.

Withdrawal Terms: The minimum withdrawal amount is RM 50 per transaction. E-wallet withdrawals are typically processed within 15 minutes. FPX or bank transfer withdrawals take between 30 minutes and 2 hours. Full KYC verification is required before your first withdrawal is processed. Wbet app reserves the right to request additional documents for withdrawals exceeding certain limits.

Funds in your wbet app account are strictly for betting and entertainment purposes. Any attempt to use the wbet app platform as a money transfer facility or for money laundering will result in immediate account closure and reporting to the relevant authorities.

5Bonuses, Promotions & Loyalty Programme

Wbet app offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to the following conditions unless stated otherwise in the specific promotion terms:

• Welcome Bonus: Up to RM 888 for new members. Subject to a 10x rollover requirement on the bonus amount within 30 days from the date of credit.
• Weekly Cashback: Cashback percentage varies by membership tier. Credited every Monday based on net losses from the previous week.
• Deposit Bonus: Bonus percentage is based on the deposit amount. Rollover requirements are clearly stated in each promotional offer.
• Loyalty Program: Loyalty points are accumulated based on total wagers placed. Points can be redeemed for betting credits at the current rate set by wbet app.

Bonuses may only be used for betting purposes and cannot be withdrawn as cash before rollover requirements are met. wbet app reserves the right to void any bonus and associated winnings if a member is found to have violated promotion terms, engaged in low-risk hedging, or exploited bonuses in any unauthorised manner.

Wbet app reserves the right to modify, suspend, or terminate any promotion or loyalty programme at any time without prior notice, subject to the rights of members who have already qualified or are in the process of meeting rollover requirements at the time of the change.

6Betting & Gaming Rules

All bets placed on wbet app are final and cannot be cancelled once confirmed by the system, except in cases specifically provided for under the rules of the relevant sport or game.

• Sports Betting: Results are based on official outcomes as determined by the relevant governing body. In the event of a discrepancy, wbet app reserves the right to use official sources as the final reference.
• Live Casino: All games are operated by real dealers. Results displayed on screen are final.
• Slots & RNG games: All games use an independently audited Random Number Generator (RNG) system. The outcome of every spin is independent and random.
• Wbet app reserves the right to void bets and refund the original stake in the event of a technical error, system disruption, or unforeseen circumstance that affects the integrity of a game.

Members are responsible for ensuring all bets are placed intentionally and accurately. wbet app is not liable for any betting errors made by members, including selecting the wrong team, entering an incorrect stake amount, or placing a bet at the wrong time.

7Prohibited Conduct & Fraud

The following activities are strictly prohibited on the wbet app platform and may result in immediate account closure and legal action:

• Use of automation software, bots, crawlers, or any tool that enables automated betting without direct human interaction.
• Money laundering or any other illegal financial activity conducted through the wbet app platform.
• Bonus abuse such as creating multiple accounts, placing low-risk hedging bets solely to fulfil rollover requirements, or colluding with other members to exploit promotions.
• Any attempt to hack, interfere with, or manipulate wbet app's systems in any way.
• Using a false identity or falsified verification documents.
• Colluding with wbet app insiders or employees to gain an unfair advantage.

Wbet app employs a sophisticated fraud detection system and works with third-party service providers to monitor suspicious activity. Any funds linked to fraudulent activity will be confiscated and reported to the relevant authorities.

8Intellectual Property & Platform Usage

All content on the wbet app platform — including but not limited to logos, trade names, graphics, user interfaces, software code, text, and design elements — is the exclusive property of wbet app and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, and non-transferable licence to use the wbet app platform for personal and non-commercial purposes only. You not permitted for:

• Copying, distributing, or modifying any wbet app content without prior written consent.
• Using the wbet app name or brand for commercial purposes or third-party promotions.
• Creating any derivative works based on wbet app content or software.
• Reverse engineering any software on the wbet app platform.

9Limitation of Liability & Disclaimer

The wbet app platform is provided on an "as is" and "as available" basis. wbet app makes no express or implied warranties regarding continuous availability, accuracy of information, or the platform's fitness for any particular purpose.

To the fullest extent permitted by law, wbet app shall not be held liable for:

• Any financial losses incurred through betting activities on the platform.
• Service disruptions caused by maintenance, technical issues, or circumstances beyond our control.
• Indirect, incidental, or consequential losses arising from the use of or inability to use the wbet app platform.
• Actions or omissions by third-party service providers, such as payment providers or game providers.

Betting carries financial risk. Wbet app encourages all members to gamble responsibly and only wager what they can afford to lose. Past winnings are no guarantee of future results.

10Account Closure & Suspension

Wbet app reserves the right to suspend or close any member's account, without prior notice, for the following reasons:

• Violation of any wbet app terms & conditions set out in this document.
• Suspected involvement in fraud, money laundering, or other illegal activities.
• Registering more than one account.
• Providing false information during registration or the KYC process.
• Requests from regulatory authorities or law enforcement agencies.

Members may also close their wbet app account at any time by contacting our customer support team. If a valid balance remains in an account closed at the member's own request, wbet app will process the withdrawal of that balance upon completion of the required identity verification, subject to any outstanding bonus rollover conditions.

11Amendments to Terms & Conditions

Wbet app reserves the right to modify, add to, or update these terms & conditions at any time. Significant changes will be communicated to members via their registered email or a prominent notice on the wbet app platform at least 14 days before taking effect, except where immediate changes are required for security or legal compliance reasons.

Continued use of the wbet app platform after any changes to the terms take effect will be considered your acceptance of the updated terms. You are encouraged to review this page periodically to stay informed of the latest version of the wbet app terms & conditions.

If you do not agree with any changes to these terms, you have the right to close your account before the changes take effect.

12Contact Us

If you have any queries, concerns, or complaints regarding these wbet app terms & conditions, please reach out to our team through the following channels:

• Live Chat: Available 24/7 on the wbet app platform — average response time under 2 minutes.
• Email: support@wbetapp.com — responded to within 24 hours.

The wbet app support team communicates in Bahasa Melayu and is ready to assist with any queries related to terms, accounts, payments, or technical issues. We are committed to resolving every complaint fairly and transparently for the satisfaction of all wbet app members.